Our Values
First and foremost, the ISSCO team greatly values our customers, fulfilling their fastener needs, and creating strong and lasting relationships. We have built a strong fastener distribution company through our deep-rooted customer kinships and will remain committed to these relationships. With these evolving relationships, customers continually present us with challenges and questions. We consider ourselves consultants in the fastener supplier industry. Meeting the needs of our customers isn’t a one size fits all type of job; rather a custom solution for each customer. As a result of our service focus, we’ve consistently been a leader in offering effective solutions along with a full range of distributor services.
As a family-owned and operated business, we are able to learn from each other, teach each other, make decisions together, and grow together as a family and business. The ISSCO work environment is unmatched in the fastener industry, and our service-first mindset provides continued success.
Our Quality Process
Whether we are looking for new and innovative ways to improve our distribution efficiency, helping our customers, staying up-to-date with technology, or finding ways to expand upon our paperless ordering system, ISSCO has a solution-based approach that will meet and exceed the expectations of any end-user.
As one of the only paperless fastener warehouses in the area, we are able to fill orders quickly while still maintaining our competitive pricing. Along with our streamlined packaging, manufacturing and distributing processes, ISSCO is continually working to improve and broaden the ways we fulfill our customers’ needs. ISSCO is ISO 9001:2015 compliant.
Communication, Consulting, and Caring.
Our mission is to listen to our customers’ needs and be able to fulfill their fastening product needs. Our team has the technical knowledge and background to serve as a useful resource to our customers, answering their questions. We take the time and effort to better understand and deliver what’s promised - guaranteed.
